Air Conditioning Technology & Services, Inc

Let me tell you about these guys . Hands down the most helpful group of people . We walked in explained our issue walked us rite on in their fab guy stopped what he was doing and custom built the parts we needed while sharing some knowledge. Look go see these guys they’ll do you rite great folks

The ACTS team has served our home and business for more than ten years and is always professional, acts with a sense of urgency, and is fair in their billing. ACTS must be a great place to work as they have leaders and technicians who have served their customers for decades. grateful, htj

My favorite company in Thomasville. Always professional, quick, and responsive. Have done everything from installing a brand new unit and ducts to repairing or relocating old units with them and have always been pleased.

I bought a brand new unit for some property that I have in Thomasville, which is where I grew up. I bought it because I was told, "we'll just have to keep coming out here if you don't". I spent over $3,000 on that unit. Since then, they've been out 4 times and charged me $85 an hour, plus parts to "fix" this brand new unit. Granted, once was just for them to ride out and tell me to call an electrician, but they charged me $112 for that. My tenant said that they were there for 10 minutes at most. This unit has a warranty on it, and my tenant asked them why we keep getting charged for working on a brand new unit! The reply from the manager was, "Oh, well, we shouldn't have charged you for some of the past work, so we'll give you some credit for this next job." HA! You know what that credit was? Instead of $85 an hour, they charged me $65 as a "courtesy" for yet ANOTHER major part failure. This last bill for them to replace the evaporator coil on their brand new unit was $571.28. I read these other comments talking about how good they are and how much they care, but if you live out of town, prepare for a real screwing. Clearly my warranty means jack squat, and my brand new unit mysteriously needs major work at LEAST twice a year, and it's only 2 years old now. I've spent over $1000 more dollars since I bought it from them. I won't be using them anymore.

I used this company for the installation of a new unit at my home in Ochlocknee. They did a good job Tried to use them again for a metal ag building I’m using and the lack of courtesy and professionalism was astounding. I called four times and spoke to the owner two of those and another lead guy the other two times. I provided the information of what we needed and was promised all four times an estimate and a call back. Finally I asked for a service as well to my current unit to even make it worth their while even more and never a call back. Amazed that a return client or anyone would receive this kind of service. All they had to do was provide a quote and they would have sold another job. Disappointed and will be looking elsewhere